Overall Experience
Quality
Price
Convenience
Shawn was thorough and focused. He came prepared wearing a mask and gloves and did an excellent job.
Overall Experience
Quality
Price
Convenience
Was on time and did a great job of explaining everything to me!!
Overall Experience
Quality
Price
Convenience
Sergio is the technician I like to ask for every time I get my 6 month furnace and air conditioning checkups. He is experienced, knowledgeable, honest, and answers every question. I see now he is a trainer, which was a wise decision by Great Lakes.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Shawn was very thorough in his explanation of the issues and the solutions. Price was fair and work was performed that same day.
Overall Experience
Quality
Price
Convenience
Stanley and Donavoa did and outstanding job installation of my furnace and AC keeping me informed during the process and training me on the proper operation thanks you both deserve a bonus thanks again
Overall Experience
Quality
Price
Convenience
Always on time, explains all work performed and how everything is working! Greatly appreciate the service!
Overall Experience
Quality
Price
Convenience
Juan and Matt did a very thorough inspection of our furnace. That were professional but also easy to talk to. Excellent experience!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
There was no pressure to add any additional services - Shawn (my technician) gave me all the options, showed me all the work he was doing, and was in and out in a fair amount of time while following all COVID protocols.
Overall Experience
Quality
Price
Convenience
See review:
Overall Experience
Quality
Price
Convenience
While there were some hiccups in getting my backup generator fixed, it got fixed. Sergio was diligent and kept at it, and it required some spare parts that needed to be ordered, and some tricky trouble shooting and several calls to the equipment manufacturer. It turned out the original generator manufacturer was no longer in business, so this complicated things. Sergio stuck with it and finished the job.
Overall Experience
Quality
Price
Convenience
Can't say enough good things about jeff and the guys. Very polite, professional. Great experience
Overall Experience
Quality
Price
Convenience
Performed precision tune up on furnace, recommend water heater maintenance, recommend uv air treatment system to sanitize air and keep evaporator coil clean, recommend Reme Halo to remove vocs and viruses from the air, recommend Aeroseal to seal up duct work making system more efficient and heat home more evenly, All tests and checks are normal at this time. Thank you!
Checked furnace, found bad blower motor and dirty flame sensor, recommended new equipment over repairs, customer went with repairs, replaced blower motor, replaced single assist battery, cleaned flame sensor, furnace working properly at this time. Thank you!
Performed precision tune up on furnace, serviced humidifier, signed to Discount Club gave 10% off, All tests and checks are normal at this time. Thank you!
Serviced furnace and inspection.
Performed precision tune up on furnace, replaced single assist battery 8.96 should be 10, installed Reme Halo to remove vocs and viruses from the air, recommend humidifier, All tests and checks are normal at this time. Thank you!
